A deal moves to the stage "Offer ready".
TriggerDocument and contract automation services
We build document workflow automation into the systems you already run, so contracts, offers and invoices are generated, approved, signed and filed without anyone retyping a thing.
Book a call- Automated contract generation
- E-signature and approval workflows
- Intelligent document processing
- Connected to your CRM and ERP
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Hubspot
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Docusign Generate the offer from an approved template and live CRM data.
Action -
Docusign Send it to the client for e-signature and chase it automatically.
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Slack
Notify sales and legal the moment the status changes.
Action
What we do
Our document and contract automation services
Six ways we take a paper-heavy process off your team, built on the systems you already run rather than another platform to buy.
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Contract generation and authoring
We turn your approved templates into a contract authoring workflow that assembles the document from live CRM or ERP data, applying the right clauses, pricing and terms per deal, role or country.
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E-signature and approval workflows
Drafts move through the approval path you define, go out for e-signature in DocuSign or PandaDoc, chase themselves, and file the signed copy against the right record.
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Intelligent document processing
Incoming PDFs, scans and email attachments are read, classified and turned into structured data your systems can act on, so nobody rekeys a signed return. Invoice-heavy finance processes sit with our accounting automation.
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Contract lifecycle and repository setup
One searchable home for every executed agreement, with versioning, an audit trail, and automated alerts for renewals, notice periods and obligations before they lapse.
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Document automation consulting
Our automation consulting maps the document as it actually moves through your business, then tells you what to build, what to buy and what to leave alone. Most engagements start by proving it on one workflow.
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Integration with the stack you already run
We connect document and signing tools to HubSpot, Airtable, Make, n8n and your ERP through our software and SaaS integration work, including the systems with no official connector.
Benefits
How can document and contract automation help you?
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Generate documents from live data
Contracts, offers and invoices are assembled from your CRM or ERP record the moment it changes, instead of being rebuilt by hand from the last one.
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Cut turnaround from days to minutes
Automated contract generation and e-signature routing shorten the path from a won deal to a signed agreement, which is where most revenue quietly sits waiting.
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Eliminate manual errors
Names, prices, terms and dates come straight from the source system, so nothing is mistyped, stale or forgotten in a copied template.
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Keep an audit trail for compliance
Approved templates, clause rules, automatic versioning and a full history make every document consistent and traceable when someone asks who approved what.
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Automate approvals and signatures
Drafts move through a defined approval flow, go out for e-signature, and chase themselves, with notifications at every step.
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Find any document in seconds
Signed documents are filed automatically against the right client, deal or employee record, so nobody searches an inbox for the current version.
Makeitfuture expertise
Backed by industry-recognised certifications and performance metrics
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500+
Clients
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15000+
Automations
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7+
Years of experience
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< 6 mo
Time to ROI
Use-cases
Document and contract automation use-cases
Six workflows we build most often, from automated contract creation and legal document automation to proposal automation and invoice processing.
How we deliver
From one paper-heavy workflow to automation across the business.
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Map the document, not the tool
We start from the document that costs you the most time: who triggers it, where its data lives, who approves it and where it ends up. That map decides the build, before any platform is chosen.
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Build on the tools you own
Templates, clause rules and routing are built into your existing stack, connected to your CRM, ERP, HR system and e-signature provider, so there is no new silo to maintain.
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Prove it on one workflow
We put one document type live, measure turnaround time and error rate against the number we agreed on day one, then extend to the next once it holds.
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Secure, GDPR-ready and supported
EU data residency, access controls and human review on anything that runs unattended, with ongoing support as your templates and rules change.
Platforms and tools
The document stack we build on
A document is only useful when the data behind it is current. These are the systems we most often read from, generate into and file back to.
Also live on DocuGenerate, Documint, Docupilot and eDocbox, fed by CRM integration and ERP integration, with the finance side covered by accounting automation. Do not see your document tool? Ask us, we build a custom connector when one does not exist.
What is document automation?
Document automation, also called document assembly, is the design of workflows that create, populate and route documents from structured data instead of manual editing. Contract automation is the same idea applied to agreements, adding approval routing and e-signature so a contract can be drafted, signed and filed without leaving your systems.
The three phases of document automation are:
- Capture and extract the data, from a CRM or ERP record, a form, or an incoming PDF read by intelligent document processing.
- Assemble the document from an approved template, applying clause and pricing rules per deal, role or country.
- Route, sign and file it through approvals and e-signature, then archive it with a version history and an audit trail.
How to choose
Document automation, CLM and intelligent document processing
These three get shortlisted against each other and solve different problems. Most teams need two of them wired together, which is the part a platform does not do for you.
| Criteria | Document automation | Contract lifecycle management (CLM) | Intelligent document processing (IDP) |
|---|---|---|---|
| What it does | Generates documents from templates and live data, then routes them for signature. | Governs an agreement after it exists: repository, obligations, renewals, redlining. | Reads documents you receive and turns them into structured data. |
| Direction of travel | Data goes out as a document. | Documents are stored, tracked and renewed. | Documents come in and become data. |
| Typical trigger | A deal stage change, a new hire, an approved quote. | A signature, a renewal date, a compliance review. | An invoice, purchase order or signed PDF arriving by email. |
| Best for | High volume of repetitive contracts, offers, proposals and forms. | Large contract portfolios with real obligation and renewal risk. | Accounts payable, claims, onboarding packs and unstructured inbound paperwork. |
| Where we fit | We build it, usually on tools you already own. | We connect your CLM to the systems that feed and consume it. | We build the extraction, validation and human review step. |
FAQs about document and contract automation
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What is an automated contract?
An automated contract is an agreement generated from an approved template and live business data rather than written by hand. The system pulls the parties, pricing and terms from your CRM or ERP, applies your clause rules, then routes the draft for approval and e-signature and files the signed version automatically. The wording is still yours and legally reviewed. What is automated is the assembly, routing and record keeping around it.
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What are the three phases of document automation?
Capture, assemble and route. First the data is captured from a system, a form or an incoming file. Then the document is assembled from an approved template with the right clauses and pricing applied. Finally it is routed for approval and signature, then filed with a version history and audit trail. Most projects that stall have automated only the middle phase, so people still key in data at the start and chase signatures at the end.
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What is an example of document automation?
A deal moves to "contract" in HubSpot. The workflow generates the agreement from the approved template using the account, pricing and payment terms on the deal, sends it to the client through DocuSign, chases it if it is unsigned after three days, then writes the signature date back to the CRM and files the PDF against the client record. What was a two day job for sales and legal becomes a few minutes of review.
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How do you automate contract management?
Start with generation, then extend. We automate contract creation and e-signature first, because that is where the delay is visible. Next comes routing and approval thresholds, then the post-signature layer: filing, renewal and expiry alerts, and obligation tracking. If you already run a contract lifecycle management platform, we connect it to the systems that feed it rather than replacing it.
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What is the difference between document automation and intelligent document processing?
Document automation creates documents out of data. Intelligent document processing does the reverse: it reads documents you receive, such as invoices, purchase orders or signed PDFs, and turns them into structured data your systems can use. Teams with a lot of inbound paperwork usually need both, with a human review step on anything the extraction is not confident about. See the comparison table above for how contract lifecycle management fits alongside them.
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Which tools do you build document automation on?
Whatever gives you the shortest path with the fewest new licences. Most builds run on Make, n8n, Zapier or Power Automate as the orchestration layer, with document generation and e-signature through DocuSign, Documint, Docupilot or DocuGenerate, and storage in Google Drive or SharePoint. We are a certified partner on the platforms we recommend, which is also why we will tell you when you do not need a new one.
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Can you connect document automation to my CRM or ERP?
Yes, and that is usually the point. Documents are only as accurate as the record behind them, so we connect the workflow to your CRM and your ERP and write results back: signature dates, contract values, document links. We work with HubSpot, Salesforce, Pipedrive, Microsoft Dynamics, SAP and Business Central, plus custom APIs and databases where needed.
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How secure is document automation, and is it GDPR compliant?
Documents are handled inside enterprise tools with encryption in transit and at rest, scoped access and full audit logging. We are ISO 27001 and ISO 9001 certified, keep EU data residency by default, and design each workflow for GDPR from the start, including retention rules and a human review step on anything that runs unattended. Signature validity is handled by your e-signature provider, so qualified electronic signatures stay qualified.
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How long does an implementation take?
A first document workflow is typically live in weeks, not quarters, because we scope it to one document type and one measurable number. Timelines depend on how clean the source data is and how many approvers are involved, not on the document itself. Across our engagements the target is return on investment in under six months, measured against the baseline we set on day one. Book a call and we will size yours on the actual workflow.
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