Keep an existing setup running
Choose support when your automations or integrations already exist and you need monitoring, troubleshooting or maintenance.
AI, Automation & Integration Support
Human support for the business automations, integrations and APIs you already use, including systems built by another provider. We review the setup, investigate failures and agree how to keep it running.
To start, tell us which platforms you use, roughly how many workflows you run, what is going wrong and how urgent it is.
Get support nowSupport Services
Our Support Services
Monitoring, maintenance and troubleshooting for existing business workflows and the systems they connect.
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Continuous Monitoring & Alerting
On monitored plans, automated checks can run around the clock and flag failures. Our team reviews alerts during human support hours: Monday to Friday, 08:00 to 24:00 Central European time.
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Maintenance & Optimization
Automations need regular care. We keep your workflows updated, optimized, and running efficiently. Platform updates, API changes, performance improvements.
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Troubleshooting & Fixes
We investigate failed runs, changed API responses and broken data flows across Make.com, n8n, Zapier, Airtable and custom integrations. We explain the cause and the proposed fix before making changes.
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Ticket tracking and agreed response terms
Log an issue and follow its progress. Your support agreement sets the response target, coverage and escalation route for the systems we take on.
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White label support for agenciesWhite label support for agencies
We become your support team. We answer tickets, fix issues, and talk to your clients, all under your brand.
Expertise
Why Choose Makeitfuture
#1 No-Code Company in EMEA 2024. AI Partner of the Year 2025. Make.com Platinum Partner. ISO 27001 certified. 700+ clients.
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700+
Clients
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15000+
Automations
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7+
Years of experience
Platforms & tools
What We Support
One partner for all your automation platforms. No need to juggle multiple vendors.
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Make.comPlatinum Partner
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n8nExpert Partner
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AirtableGold Partner
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ZapierCertified Expert
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CelonisProcess mining
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BoostspaceExpert Partner
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HubSpotCertified Expert
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SalesforceAutomation
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Custom APIsFull Support
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AI WorkflowsFull Support
- CRM
Full Support
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DatabasesFull Support
And many more. Don't see your platform? Ask us, we most probably support it.
Our process
How it works
We start by reviewing the setup you already have, then agree the support scope.
- 01
Show us the existing setup
Share the platforms, workflow count, current problem and its urgency, including anything built by another provider.
- 02
Review access and dependencies
We inspect the workflows, error history and connected systems before agreeing what we can support.
- 03
Agree coverage and monitoring
We confirm the support hours, response terms and escalation route, then add monitoring where it is part of the plan.
- 04
Resolve and maintain
We track issues, explain fixes and review changes that could affect the workflows over time.
Support & Maintenance Plans
Compare the scope of our existing-system support plans. We confirm coverage and response terms after reviewing your setup.
| Features | No Contract | Bronze | Silver | Gold |
|---|---|---|---|---|
| Real Time Monitoring | No | Yes | Yes | Yes |
| Indicative first-response target | By availability | 24 hours on working days | 24 hours on working days | 4 hours on working days |
| Scenarios | N/A | 1 to 10 | 10 to 30 | > 30 |
| Scenarios optimization / bug fixes / minor change requests | N/A | On Quote | Yes | Yes |
| Hours Included | 0 | 2 | 8 | 16 |
| Discounted Price for development | 0% | 5% | 10% | 15% |
A working day means Monday to Friday. The response figures below are indicative targets during human support hours, not a guaranteed fix time. Your agreement confirms when the response clock starts, the period for included hours, the escalation route and any exclusions. Automated monitoring on eligible plans can run 24/7; human responses are during 08:00 to 24:00 Central European time, Monday to Friday.
Which service fits your situation?
Build and manage new workflows
If you need an ongoing programme of new automation work, see our managed monthly service.
Get platform-specific implementation
For a new build or major change on one platform, start with the relevant implementation team.
FAQ About Our Support Services
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How much does automation support cost?
Pricing depends on the number of workflows, connected systems and coverage you need. We review your existing setup, then confirm the plan, response terms and price in a proposal.
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My automation stopped working. Can you fix it?
Yes. We investigate failed workflows across Make.com, n8n, Zapier, Airtable and custom integrations. We first check the error history and connected systems, then explain the fix and the expected effort.
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Can you take over automations built by someone else?
Yes. We can review workflows built by another developer or agency. We need access to the relevant platforms, run history and connected systems before confirming what we can take over and support.
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What happens when something breaks outside business hours?
On monitored plans, automated checks can flag a failure at any time. Human responses are during 08:00 to 24:00 Central European time, Monday to Friday. We confirm the escalation route and the start of any response clock in your support agreement.
Still got questions?
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