Watch Tiberiu Socaci show how Claude skills, task-specific interfaces and a Hermes agent can turn repeatable business work into agentic workflows.
Recorded on 8 May 2026, this webinar looks at what changes when an AI assistant can follow a business process, use connected tools and act on feedback. Tiberiu Socaci works through examples from Makeitfuture, including email triage, quotations and outreach.
Start with the way your team works
Tiberiu explains why a reusable skill should capture a team's preferences and decisions, rather than only describe how to produce a file. A quotation, for example, needs the sections, review steps and level of detail that the business expects. He shows how feedback can improve those instructions so the next run follows the updated process. The session also compares quick AI requests, reasoning models and agents that can use tools across several steps.
Give the agent an interface that fits the task
A chat window can make structured work awkward. Tiberiu shows an email interface that groups messages, opens their contents and lets him act on them. When a classification is wrong, he can correct it and update the underlying skill. He also demonstrates a quotation tool that takes source files, asks for missing details and lets a person edit individual sections before the proposal is finalised. The interface gives the user clear controls while the agent handles the work behind them.
See a Hermes outreach process
In a second example, an agent receives incoming sales pitches, researches the sender and prepares a response. Tiberiu uses Telegram to inspect the steps, review drafts and change how the process works. He also asks the agent to draw the workflow and discusses tracking contacts and follow-ups in a CRM. The demonstration shows how an agent's instructions, connected tools and approval steps shape the result.
The recording closes with a website SEO example: Claude examines a site's code and available data, reports issues and can be asked to work on fixes. Watch the replay to see where a defined skill, a useful interface and human review fit into these workflows.
