Increase efficiency and productivity in management consultancies - Best Practice IMAP GmbH

June 2020
Increase efficiency, productivity management consultancies - IMAP GmbH
Effizienz steigern Unternehmensberatung
Increase efficiency Management consultancy

"With the help of wemakefuture, we were able to significantly increase our work productivity andsustainably improveour efficiency. We were able to automate repetitive work, make better use of our capacities and achieved an increase in efficiency of ten to 15 percent. This leaves us more time to focus on what is really important: Helping our customers to master change and thus to be future-oriented and sustainably successful.

- Bülent Arslan, Managing Director of the management consultancy IMAP GmbH in Düsseldorf
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Managing Director Bülent Arslan

Extensive automation leads to time savings of up to 84

We have a long partnership with IMAP. We were able to help the successful consultancy from Düsseldorf to automate large parts of their work processes: From the preparation of quotations, where we were able to achieve a time saving of 75%, to project invoicing and deadline management, to billing or internal communication - all based on Make. Read the entire success story of IMAP GmbH below.

Success Story as PDF

Due to these enormous time savings, the employees of the consultancy agency can focus on their core tasks again and hand over time-consuming, repetitive tasks. The bot takes over administrative tasks, thus creating the basis for a future-proof, digital company.

Cloud-based infrastructure created the basis for automating 58% of the process flows

In order to provide IMAP with the best possible solution for their individual processes, we first conducted a comprehensive analysis of the existing IT infrastructure. We place great value on close cooperation with our customers, because they know best about their internal processes. We see ourselves as part of the team that works together to find and implement the most efficient and best solution. The first and biggest challenge was the local server structure of IMAP GmbH. The consultancy did not work cloud-based before, so the infrastructure had to be fundamentally renewed in order to be future-proof and pioneering.

The first step on the path to automation was therefore the implementation of all necessary web applications. This was the basic prerequisite for the subsequent automation of 58% of the existing processes. We were even able to automate 100% of the bridging tasks in internal communication, such as sending reminders for time recording.

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Increase efficiency - automate repetitive tasks

By automating internal communication, costly interruptions to one's own work can be efficiently avoided and productivity increased. Especially the preparation of offers is a time-consuming, recurring task for management consultancies. By automating these tasks, employees have more time to devote to customer care and consulting. Increasing efficiency and allocating resources more efficiently are just two of the resulting benefits. In the case of IMAP, the time it takes to prepare a proposal has been reduced from one to two days for larger projects to 30 to 60 minutes.

Time-consuming reporting and time recording are now also a thing of the past at the Düsseldorf-based consultancy. The automated documentation of projects is faster and more sustainable. The weekly project overview generated in this way provides the team with a detailed overview of the current project status and its progress, without employees having to deal with time-consuming reporting. In this way, transparency about the progress of a project is maintained and any problems that may arise are recognised and remedied at an early stage.

Increase efficiency - reduce personnel costs

In order to be competitively positioned for the future, it is becoming increasingly important for many companies to recognise megatrends at an early stage and to use their resources efficiently. Automation and Industry 4.0 are just two of the coming disruptions of the labour market. Last but not least, this can also reduce personnel costs. Especially in the personnel-intensive sector of management consulting, this is an important adjusting screw to remain competitive. IMAP GmbH has successfully taken this step and is thus a pioneer in digitalisation and automation as a management consultancy.

"We were not aware of how much potential there was in our processes. Thanks to the automation provided by wemakefuture, time-consuming and sometimes tedious tasks no longer take up our time. This also benefits our clients."

- Bülent Arslan, Managing Director of the management consultancy IMAP GmbH

The Covid19 crisis has shown how much still lies ahead in these subject areas: A comprehensive digitalisation and automation strategy will make your company crisis-proof and successful. Set out to lead your company into the future and make a free appointment for automation & IT consulting today. Together we will find individual solutions that are flexible and scalable.

Increase efficiency, productivity management consultancies - IMAP GmbH

Increase efficiency, productivity management consultancies - IMAP GmbH

Cloud Integration, iPaaS, SaaS, BPA… Ough, hard to keep track of all these terms. They are currently used frequently (and increasingly) in the context of automation, and it is sometimes difficult to make a clear distinction and distinction. We have already written blog posts on the terms iPaaS, SaaS and BPA, but we’ll take them up again here to make the difference.

But let’s start with cloud integration, because that’s the central umbrella term in which we embed all the other technologies in this blog post.

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What does Cloud Integration mean?

What does Cloud Integration mean?


  • Is available in real time
  • Can be accessed from almost anywhere
  • Reduce potential sources of error by entering the same data multiple times
  • Require less installation and maintenance
  • Can optimize business processes

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To illustrate these advantages, an example is suitable that we know well from our everyday work as an automation agency:

The central data to be used here is the data of a major customer. This can be the simplest information, such as the address. This address is required in numerous but completely different processes in the company: on the one hand, for correct invoicing in accounting. On the other hand, in the CRM system, where all the data of the large customer is also stored. But the address is also important in sales, for example, when employees go to the sales meeting on site.

Now the customer announces that the address of the company has changed after a move. This information will reach you by e-mail. There are now two options:

01. The e-mail is forwarded to all affected departments, accounting, sales, customer service, marketing… All persons open their corresponding program, CRM, accounting software, marketing tools (such as newsletter marketing) and change the data already stored there of the customer. This means that in multiple applications, different people do exactly the same thing: change one address.

02. But there is also an alternative: By connecting your applications, thus by integrizing them, the customer’s e-mail, or rather the information it contains about the address change, is automatically passed on to all affected applications: CRM, accounting, marketing, ERP. This does not require any clicks, because the cloud integration detects a trigger, i.e. address change, and thus automatically starts the process.

What sounds unimpressive in a single process becomes more effective when such a process occurs several times a day or weekly. Because there is a lot of data that is available in different applications and should always be correct. If these applications are cloud applications they are suitable for cloud integration.

But cloud integration doesn’t just happen. There are now a variety of applications that enable and implement this. Such tools usually allow us to link the relevant cloud applications on a central platform and define clear rules on when, how, where, how much data should be passed on and what happens to them.

IPaaS, SaaS, BPA, ABC – who can still see through it?

To realize cloud integration, there are various applications and technologies that are sometimes used interchangeably.

We have made a first distinction between iPaaS and BPA here.

We explain the term SaaS in more detail here.

Here the short version, again:
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Cloud integration cannot be done without SaaS, iPaaS and BPA

Cloud integration is rather an umbrella term that includes numerous technologies, such as SaaS, iPaaS and BPA, and this is also absolutely necessary. Cloud integration is a concept that is made possible by appropriate technologies.

However, all terms share the commonality that they are cloud-based and thus offer enormous potential for growth and scaling. In addition, they are often cheaper to implement and maintain because changed requirements are easy to implement.

As an independent automation agency, we implement cloud integration according to your requirements. We use a variety of SaaS tools and iPaas (strictly speaking BPA) software. Together we find individual solutions that are flexible and scalable.

Arrange a free cloud integration consultation now

Automation consulting. Automate. Improve. Succeed.

We advise you independently and offer our expertise.
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Automation consulting. Automate. Improve. Succeed.

We advise you independently and offer our expertise.