Automate companies and processes and thus reduce the shortage of skilled workers

February 2021

What helps against demographic change and the shortage of skilled workers? Automation helps to reduce the shortage of skilled workers: automate redundant processes

Automate professional tasks: manually fill out forms with the same repetitive information and create the same folder, spreadsheet, file, open the same pages, and keep repeating the same tasks over and over for professionals every time you edit a customer enter some data?

Who doesn’t know that playing terminping pong with customers on the phone - automate!

Wemakefuture GmbH
Fachkräftemangel durch Automatisierung mindern
Mitigating the shortage of skilled workers through automation

Redundant and repetitive tasks present a number of challenges for your company. At worst, your team feels bored, as if they are wasting their time. Retype the same tables, fill out the same forms, and run the same processes over and over again every day.

Automation helps to resolve employee bottlenecks, especially in times of demographic change.

Since the demand for skilled workers is great, your company must attract and retain top talent. Imagine being able to free specialists from automatable tasks or from annoying and non-digital processes.

Every year, companies lose thousands of working hours through repetitive tasks - thousands of hours in skilled workers. For example, suppose you spend 1,000 hours a year doing redundant tasks. Now multiply that by the hourly wages of the skilled workers who are used for these tasks. If you look at the annual expenses for training new employees as well as the intangible costs for the "bored" skilled workers who you have not retained, one thing is clear: recurring tasks cost your company tens or even hundreds of thousands of euros every year.

Automation offers a way forward. Instead of expanding your specialist department with immense costs for HR marketing, you can increase the efficiency of your work by automating recurring tasks. Virtually any repetitive task with steps can be automated. This is especially true for stable tasks of low complexity and of little value to your business in and of itself. For example, create a file or transfer data.

Automation against the shortage of skilled workers,

offers a number of benefits for businesses of all sizes. First, your skilled labor department can focus on more rewarding tasks again, which allows you to attract and retain talent. In addition, this more rewarding job will be more lucrative almost anywhere. Automation can speed up your workflow by parallelizing serial tasks and removing bottlenecks. Finally, automation can reduce human error. Assuming an error rate of 1 percent, this is an enormous advantage for your company.

How do you start? Start by identifying the most repetitive tasks in your company. Feel free to use our free initial consultation to find your repetitive tasks.

Now ask your employees whether someone already has an idea how these tasks can be automated. If you can't find what you need, please contact us to discuss how we can streamline your process.

Whether your company is an SME or an enterprise class company - the advantages of automation are obvious. We look after customers in the context of BPA - automation of business processes, from one employee to our largest customer with 94,000 employees. When will you automate your processes and reduce your skills shortage through automation?

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Wemakefuture with Zapier and Make automates everyday, time-consuming processes and gives employees time again to practice their specialist knowledge and not to do paperwork.

Cloud Integration, iPaaS, SaaS, BPA… Ough, hard to keep track of all these terms. They are currently used frequently (and increasingly) in the context of automation, and it is sometimes difficult to make a clear distinction and distinction. We have already written blog posts on the terms iPaaS, SaaS and BPA, but we’ll take them up again here to make the difference.

But let’s start with cloud integration, because that’s the central umbrella term in which we embed all the other technologies in this blog post.

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What does Cloud Integration mean?

What does Cloud Integration mean?


  • Is available in real time
  • Can be accessed from almost anywhere
  • Reduce potential sources of error by entering the same data multiple times
  • Require less installation and maintenance
  • Can optimize business processes

Arrange a free cloud integration consultation now

To illustrate these advantages, an example is suitable that we know well from our everyday work as an automation agency:

The central data to be used here is the data of a major customer. This can be the simplest information, such as the address. This address is required in numerous but completely different processes in the company: on the one hand, for correct invoicing in accounting. On the other hand, in the CRM system, where all the data of the large customer is also stored. But the address is also important in sales, for example, when employees go to the sales meeting on site.

Now the customer announces that the address of the company has changed after a move. This information will reach you by e-mail. There are now two options:

01. The e-mail is forwarded to all affected departments, accounting, sales, customer service, marketing… All persons open their corresponding program, CRM, accounting software, marketing tools (such as newsletter marketing) and change the data already stored there of the customer. This means that in multiple applications, different people do exactly the same thing: change one address.

02. But there is also an alternative: By connecting your applications, thus by integrizing them, the customer’s e-mail, or rather the information it contains about the address change, is automatically passed on to all affected applications: CRM, accounting, marketing, ERP. This does not require any clicks, because the cloud integration detects a trigger, i.e. address change, and thus automatically starts the process.

What sounds unimpressive in a single process becomes more effective when such a process occurs several times a day or weekly. Because there is a lot of data that is available in different applications and should always be correct. If these applications are cloud applications they are suitable for cloud integration.

But cloud integration doesn’t just happen. There are now a variety of applications that enable and implement this. Such tools usually allow us to link the relevant cloud applications on a central platform and define clear rules on when, how, where, how much data should be passed on and what happens to them.

IPaaS, SaaS, BPA, ABC – who can still see through it?

To realize cloud integration, there are various applications and technologies that are sometimes used interchangeably.

We have made a first distinction between iPaaS and BPA here.

We explain the term SaaS in more detail here.

Here the short version, again:
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Cloud integration cannot be done without SaaS, iPaaS and BPA

Cloud integration is rather an umbrella term that includes numerous technologies, such as SaaS, iPaaS and BPA, and this is also absolutely necessary. Cloud integration is a concept that is made possible by appropriate technologies.

However, all terms share the commonality that they are cloud-based and thus offer enormous potential for growth and scaling. In addition, they are often cheaper to implement and maintain because changed requirements are easy to implement.

As an independent automation agency, we implement cloud integration according to your requirements. We use a variety of SaaS tools and iPaas (strictly speaking BPA) software. Together we find individual solutions that are flexible and scalable.

Arrange a free cloud integration consultation now

Automation consulting. Automate. Improve. Succeed.

We advise you independently and offer our expertise.
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Automation consulting. Automate. Improve. Succeed.

We advise you independently and offer our expertise.